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Your business: Boutique hotels
Boutique hotels

Keep guest enquiries consistent with your hotel’s information.

Use your hotel’s approved information and tone to answer guest questions and organise personal follow-up.

Choose only what fits. We agree the setup and costs with you before activation.

No PMS, booking engine or channel-manager integration is assumed. Access/security details and uncertain availability go to staff.

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A suggested starting point

5 suggested services

ATTRACT

Social Media Content & Posting

Create draft posts, approve them and keep your social channels active on schedule.

Before you start: Confirm the monthly post allowance, connected networks and included revisions in your written plan before you agree to this service.

Why suggested: Keep approved news and offers visible on your social channels.

Check before choosing: Agree channels, post volume, assets and approval; no audience or sales result is promised.

Service details

Setup includes

Agree the topics, approval process, connected social accounts and posting schedule; configure the agreed publishing workflow.

Ongoing service includes

Drafting and scheduled publication within the agreed content plan, with your approval and configuration changes within the written scope.

Requirements and limits

Before you agree, your written plan confirms the number of posts per month, connected networks, revisions, who supplies assets and the approval timetable. Community management, filming and new design work are included only if expressly agreed.

Additional costs

Applicable taxes, third-party subscriptions and any agreed usage charges are stated in the written quote before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE

Website Chat System

Answer routine website questions and capture the next step.

Why suggested: Answer routine website questions from approved information and capture an enquiry.

Check before choosing: One agreed website; AI usage is separate. Define approved answers, limits and human handover.

Watch example & details
Read the explanation

A visitor is looking at your website and has a simple question. Waiting for an email reply could mean losing the moment.

Website chat responds using approved information and asks helpful questions to understand what the visitor needs.

With permission, it collects contact details and passes the conversation to your team when a human response is needed.

Give visitors a helpful starting point while keeping your team involved in the decisions that need them.

Setup includes

Configure AI chat on one agreed website, approved answers, enquiry capture and staff handover.

Ongoing service includes

Continue the configured website-chat flow and maintain approved information/configuration within the written scope.

Requirements and limits

Website channel only; not a staffed human-chat service. Agree languages, knowledge updates, AI usage and handover. Sensitive or out-of-scope questions go to your team.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
CONVERT

Automated Lead Follow-Up

Follow up on eligible open enquiries and stop when the status changes.

Why suggested: Follow up an existing open enquiry with an agreed next step.

Check before choosing: Requires reliable reply and status updates, contact permissions and stop rules; separate from first-response recovery.

Watch example & details
Read the explanation

A customer asks for information, then the conversation goes quiet. A useful follow-up can bring the next step back into view.

Agree a simple sequence with helpful messages, sensible timing and a clear reason to reply.

Messages stop or change when the customer replies, books or asks not to be contacted, according to your configured rules.

Give your team a more consistent follow-up process without manually chasing every open enquiry.

Setup includes

Configure one agreed follow-up sequence for existing open enquiries, with reply, booking, closure and opt-out stop rules.

Ongoing service includes

Run the agreed follow-up sequence using connected enquiry status and maintain its configuration.

Requirements and limits

For an existing conversation, not a missing first response or a dormant-customer campaign. Status synchronisation is required; agree overlap/stop rules with quote follow-up.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ATTRACT

Automated Google Review Collection

Ask eligible customers for an honest review after service.

Before you start: Review invitations follow agreed eligibility rules regardless of expected satisfaction.

Why suggested: Invite customers fairly to share honest feedback after a completed service.

Check before choosing: Agree a valid review link, eligible contacts and timing; never select by expected rating.

Service details

Setup includes

Configure one review-invitation journey, approved link and timing, with the same invitation rules for all eligible customers.

Ongoing service includes

Run invitations for eligible completed services under the agreed rules and maintain the configured journey.

Requirements and limits

Use the same invitation rules for all eligible customers, regardless of expected satisfaction. Do not offer incentives for posting, changing or removing a Google review, regardless of its rating. No positive rating is guaranteed; each customer chooses their own rating and words.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
RETAIN

Automated Customer Reactivation

Reconnect with eligible previous customers using an agreed campaign.

Why suggested: Organise a permitted return invitation for an agreed group of previous customers.

Check before choosing: Requires eligible customer records, contact preferences and suppression; not everyone who purchased can receive every campaign.

Watch example & details
Read the explanation

You have customers who already know your business, but you have not heard from them for a while.

Choose an eligible customer group and create a relevant reason to get back in touch, respecting their contact preferences.

Send the approved message at the agreed time. Replies return to your team, and opt-outs are respected.

Make reconnecting more organised and give existing customers an easy route back to your business.

Setup includes

Configure one return campaign for eligible previous customers, with contact preferences, exclusions and handover.

Ongoing service includes

Run the agreed dormant-customer campaign and maintain its audience, timing and suppression configuration.

Requirements and limits

For dormant customers, not open sales enquiries or a routine service-due reminder. Eligibility and permitted contact are confirmed before use; a past purchase alone is not treated as universal marketing permission.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services

€175.00 per month · €495.00 one-off setup

Your quote shows the total and any taxes or fees that apply.

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See the customer journey

An example for Boutique hotels

ATTRACT

A traveller discovers your approved property information.

ENGAGE

The traveller asks about the hotel’s facilities or guest arrangements; responses follow your approved information and tone.

CONVERT

Your compatible accommodation system or staff confirms the correct room, dates, price and terms.

RETAIN

Permitted arrival information and post-stay follow-up respect guest preferences.

How it works. Narration uses an available browser voice; it is not a recording or a live service.