Keep approved business details consistent and schedule profile updates.
Before you start: Confirm the number of Google Business Profiles and the included check/update frequency in your written plan before you agree to this service.
Why suggested: Keep your approved location, contact details and opening hours easy to find.
Check before choosing: Requires an eligible, accessible business profile and approved details; ranking is not guaranteed.
Watch example & details
Read the explanation
A customer finds your business online. Can they quickly see when you are open and how to contact you?
Your Google Business Profile brings those essential details together. Review the business information, hours and service descriptions before updates are made.
Keep customers informed with approved updates and a clear process for checking profile changes.
A clearer profile helps people take the next step with confidence. You decide what your business says.
Setup includes
Connect the agreed Google Business Profile, check approved business details and configure the agreed update process.
Ongoing service includes
Publish approved profile changes and updates within the written plan; maintain the agreed configuration.
Requirements and limits
Before you agree, your written plan confirms the number of profiles, check/update frequency and included revisions. Ranking, review removal, verification and suspension recovery are not guaranteed; platform decisions remain with Google.
Additional costs
Applicable taxes, third-party subscriptions and any agreed usage charges are stated in the written quote before activation.
€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE
Website Chat System
Answer routine website questions and capture the next step.
Why suggested: Answer routine website questions from approved information and capture an enquiry.
Check before choosing: One agreed website; AI usage is separate. Define approved answers, limits and human handover.
Watch example & details
Read the explanation
A visitor is looking at your website and has a simple question. Waiting for an email reply could mean losing the moment.
Website chat responds using approved information and asks helpful questions to understand what the visitor needs.
With permission, it collects contact details and passes the conversation to your team when a human response is needed.
Give visitors a helpful starting point while keeping your team involved in the decisions that need them.
Setup includes
Configure AI chat on one agreed website, approved answers, enquiry capture and staff handover.
Ongoing service includes
Continue the configured website-chat flow and maintain approved information/configuration within the written scope.
Requirements and limits
Website channel only; not a staffed human-chat service. Agree languages, knowledge updates, AI usage and handover. Sensitive or out-of-scope questions go to your team.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE
Missed Enquiry Follow-Up
Pick up new enquiries that have not received a first response and alert the right person.
Why suggested: Acknowledge a new enquiry that has not received its first response.
Check before choosing: Agree one monitored channel, waiting time and team alert; this stops after a person responds.
Service details
Setup includes
Connect one agreed new-enquiry source; set the missing-first-response threshold, acknowledgement, staff alert and stop rules.
Ongoing service includes
Check eligible new enquiries for a missing first response and run the agreed acknowledgement/alert flow.
Requirements and limits
For first responses only; not ongoing sales nurturing. Stops when a person responds. If also using missed-call text back, agree one response owner to prevent duplicates.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ATTRACT
Automated Google Review Collection
Ask eligible customers for an honest review after service.
Before you start: Review invitations follow agreed eligibility rules regardless of expected satisfaction.
Why suggested: Invite customers fairly to share honest feedback after a completed service.
Check before choosing: Agree a valid review link, eligible contacts and timing; never select by expected rating.
Service details
Setup includes
Configure one review-invitation journey, approved link and timing, with the same invitation rules for all eligible customers.
Ongoing service includes
Run invitations for eligible completed services under the agreed rules and maintain the configured journey.
Requirements and limits
Use the same invitation rules for all eligible customers, regardless of expected satisfaction. Do not offer incentives for posting, changing or removing a Google review, regardless of its rating. No positive rating is guaranteed; each customer chooses their own rating and words.
Additional costs
Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.
€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services
€140.00 per month · €396.00 one-off setup
Your quote shows the total and any taxes or fees that apply.
