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Your business: Takeaways & Delivery
Takeaways & Delivery

Handle takeaway enquiries and permitted customer follow-up.

Answer routine questions about takeaway menus and delivery areas, then pass order-specific requests to your team.

Choose only what fits. We agree the setup and costs with you before activation.

This is enquiry support, not an ordering, delivery or till system. Allergens and uncertain stock or order status go to staff.

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A suggested starting point

4 suggested services

ATTRACT

Google Business Profile Management

Keep approved business details consistent and schedule profile updates.

Before you start: Confirm the number of Google Business Profiles and the included check/update frequency in your written plan before you agree to this service.

Why suggested: Keep your approved location, contact details and opening hours easy to find.

Check before choosing: Requires an eligible, accessible business profile and approved details; ranking is not guaranteed.

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A customer finds your business online. Can they quickly see when you are open and how to contact you?

Your Google Business Profile brings those essential details together. Review the business information, hours and service descriptions before updates are made.

Keep customers informed with approved updates and a clear process for checking profile changes.

A clearer profile helps people take the next step with confidence. You decide what your business says.

Setup includes

Connect the agreed Google Business Profile, check approved business details and configure the agreed update process.

Ongoing service includes

Publish approved profile changes and updates within the written plan; maintain the agreed configuration.

Requirements and limits

Before you agree, your written plan confirms the number of profiles, check/update frequency and included revisions. Ranking, review removal, verification and suspension recovery are not guaranteed; platform decisions remain with Google.

Additional costs

Applicable taxes, third-party subscriptions and any agreed usage charges are stated in the written quote before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE

Website Chat System

Answer routine website questions and capture the next step.

Why suggested: Answer routine website questions from approved information and capture an enquiry.

Check before choosing: One agreed website; AI usage is separate. Define approved answers, limits and human handover.

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A visitor is looking at your website and has a simple question. Waiting for an email reply could mean losing the moment.

Website chat responds using approved information and asks helpful questions to understand what the visitor needs.

With permission, it collects contact details and passes the conversation to your team when a human response is needed.

Give visitors a helpful starting point while keeping your team involved in the decisions that need them.

Setup includes

Configure AI chat on one agreed website, approved answers, enquiry capture and staff handover.

Ongoing service includes

Continue the configured website-chat flow and maintain approved information/configuration within the written scope.

Requirements and limits

Website channel only; not a staffed human-chat service. Agree languages, knowledge updates, AI usage and handover. Sensitive or out-of-scope questions go to your team.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE

Automated WhatsApp Responses

Respond through an approved business account and hand over exceptions.

Why suggested: Handle agreed routine WhatsApp questions and pass exceptions to the team.

Check before choosing: Requires an approved compatible business account; platform rules, templates and message costs apply.

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Customers message when it suits them. Your team may be busy when the next WhatsApp question arrives.

An approved response acknowledges the message and answers common questions, using the information you have provided.

The conversation captures the request and passes anything outside the agreed scope to your team. Messaging permissions and platform rules still apply.

Make your first response more consistent and help your team continue with the context already in place.

Setup includes

Configure one agreed WhatsApp Business response flow, approved content and staff handover on your approved account.

Ongoing service includes

Run the approved WhatsApp response flow and maintain configuration within the written scope.

Requirements and limits

Requires a compatible approved business account. Templates, messaging windows, permissions and provider approval apply. A personal WhatsApp account is not assumed compatible.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
RETAIN

Automated Customer Reactivation

Reconnect with eligible previous customers using an agreed campaign.

Why suggested: Organise a permitted return invitation for an agreed group of previous customers.

Check before choosing: Requires eligible customer records, contact preferences and suppression; not everyone who purchased can receive every campaign.

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You have customers who already know your business, but you have not heard from them for a while.

Choose an eligible customer group and create a relevant reason to get back in touch, respecting their contact preferences.

Send the approved message at the agreed time. Replies return to your team, and opt-outs are respected.

Make reconnecting more organised and give existing customers an easy route back to your business.

Setup includes

Configure one return campaign for eligible previous customers, with contact preferences, exclusions and handover.

Ongoing service includes

Run the agreed dormant-customer campaign and maintain its audience, timing and suppression configuration.

Requirements and limits

For dormant customers, not open sales enquiries or a routine service-due reminder. Eligibility and permitted contact are confirmed before use; a past purchase alone is not treated as universal marketing permission.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services

€140.00 per month · €396.00 one-off setup

Your quote shows the total and any taxes or fees that apply.

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See the customer journey

An example for Takeaways & Delivery

ATTRACT

A customer finds your approved location, opening hours and product information.

ENGAGE

The customer asks about a menu item or delivery area; order-specific or uncertain details go to staff.

CONVERT

Staff or a verified ordering system confirms any order, collection or special request.

RETAIN

Eligible customers receive permitted updates, reward messages or a fair review invitation.

How it works. Narration uses an available browser voice; it is not a recording or a live service.