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Your business: HVAC, heating & maintenance
HVAC, heating & maintenance

Organise maintenance enquiries and staff-set reminders.

Capture heating and ventilation enquiries and send agreed maintenance reminders using dates set by your team.

Choose only what fits. We agree the setup and costs with you before activation.

An acknowledgement is not emergency dispatch or job acceptance. Urgent hazards need your published emergency route and qualified assessment.

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A suggested starting point

4 suggested services

ATTRACT

Google Business Profile Management

Keep approved business details consistent and schedule profile updates.

Before you start: Confirm the number of Google Business Profiles and the included check/update frequency in your written plan before you agree to this service.

Why suggested: Keep your approved location, contact details and opening hours easy to find.

Check before choosing: Requires an eligible, accessible business profile and approved details; ranking is not guaranteed.

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A customer finds your business online. Can they quickly see when you are open and how to contact you?

Your Google Business Profile brings those essential details together. Review the business information, hours and service descriptions before updates are made.

Keep customers informed with approved updates and a clear process for checking profile changes.

A clearer profile helps people take the next step with confidence. You decide what your business says.

Setup includes

Connect the agreed Google Business Profile, check approved business details and configure the agreed update process.

Ongoing service includes

Publish approved profile changes and updates within the written plan; maintain the agreed configuration.

Requirements and limits

Before you agree, your written plan confirms the number of profiles, check/update frequency and included revisions. Ranking, review removal, verification and suspension recovery are not guaranteed; platform decisions remain with Google.

Additional costs

Applicable taxes, third-party subscriptions and any agreed usage charges are stated in the written quote before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE

Missed-Call Text Back

Acknowledge eligible missed calls and invite a reply.

Why suggested: Invite an eligible missed caller to reply while your team is busy.

Check before choosing: Requires compatible telephony and an SMS-capable number; number and message costs may be separate.

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You cannot always reach the phone. But a missed call does not have to be the end of an enquiry.

A short text lets the caller know you saw their call and asks how your business can help.

Their reply joins the conversation for your team to pick up. Your agreed rules control timing and avoid unnecessary repeated messages.

Turn a silent missed call into an easier way to reconnect, even when you are occupied.

Setup includes

Connect an eligible business number and configure missed-call triggers, approved SMS, timing and duplicate suppression.

Ongoing service includes

Run the agreed text-back flow for eligible missed calls and maintain its configuration.

Requirements and limits

Requires compatible telephony and a caller who can receive the message. It acknowledges an enquiry; it does not answer the call, dispatch staff or promise attendance.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
ENGAGE

Missed Enquiry Follow-Up

Pick up new enquiries that have not received a first response and alert the right person.

Why suggested: Acknowledge a new enquiry that has not received its first response.

Check before choosing: Agree one monitored channel, waiting time and team alert; this stops after a person responds.

Service details

Setup includes

Connect one agreed new-enquiry source; set the missing-first-response threshold, acknowledgement, staff alert and stop rules.

Ongoing service includes

Check eligible new enquiries for a missing first response and run the agreed acknowledgement/alert flow.

Requirements and limits

For first responses only; not ongoing sales nurturing. Stops when a person responds. If also using missed-call text back, agree one response owner to prevent duplicates.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
RETAIN

Automated Repeat Booking Reminders

Invite customers back when an agreed return interval is reached.

Why suggested: Send an appropriate reminder for an agreed repeat-service interval.

Check before choosing: Requires reliable service dates and contact preferences; staff sets intervals, with no clinical or safety decision by AI.

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Some customers need your service again, but remembering the right time is not always easy.

Set an appropriate reminder interval for the service and customer, using your records and their contact preferences.

A helpful message invites them to book again or ask a question. The journey changes when they reply or arrange the next visit.

Help customers return at the right moment with a clear invitation and an easy next step.

Setup includes

Configure agreed service-due or return-visit intervals, booking-status checks and reminder messages.

Ongoing service includes

Run the agreed due/return reminders and maintain interval, status and message configuration.

Requirements and limits

For a known service/return interval, not general dormant-customer reactivation. Requires suitable records and booking-status updates to avoid reminders after a new booking.

Additional costs

Message, phone-number, telephony, AI and third-party charges may apply where used; rates and spending controls are agreed in writing before activation.

€35.00 / month€99.00 · One-off setupUsage and external-tool charges may be separate. We agree them before activation.
Total for these suggested services

€140.00 per month · €396.00 one-off setup

Your quote shows the total and any taxes or fees that apply.

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See the customer journey

An example for HVAC, heating & maintenance

ATTRACT

A customer finds your approved services and coverage area.

ENGAGE

Agreed questions capture the broad job request and contact details, without attempting a technical diagnosis.

CONVERT

Your team checks urgency, location, qualified staff and travel time before accepting a job or visit.

RETAIN

Agreed quote follow-up or maintenance reminders use verified status and staff-set intervals.

How it works. Narration uses an available browser voice; it is not a recording or a live service.